State Farm® Insurance Agent Manny Viadero

"Cesar at State Farm assisted my wife and I with a new car insurance quote. He was friendly, very detailed but most importantly professional. Cesar had many options for us to pick from and made the process very easy. Highly recommend contacting Cesar if you are in need of a new car insurance or any other services they provide."

"I just called their office and spoke with Alex who informed me that nobody can help me with my questions, that a rep was going to call me back. This is not the first time i have been told that (during covid and pre covid). I work in customer service and this is unacceptable. I offer to be put on hold but that was not an option. I would like to express that every single time that i call this office is a bad experience, i have never experienced such a bad customer service. Update - A rep got in contact with me and answer all my questions and concerns. I was told that at this time is best to email them our questions and that they can call us back at our prefer time. This is what happened. Thank you!"

"Sal, is the greatest! 🤗 Amazing customer service! He is consistent and efficient. He returns calls and emails and has been a blessing to my family and I. I’ve had the opportunity to switch companies and have a lower premium but to think we can’t take Sal with us? Is what makes my husband and I want to stay with State Farm! We appreciate you Sal! Keep doing an amazing job! 🌟🌟🌟🌟🌟🙏🏽"

"I'd been with this insurance agency for over 7 years, I'm glad I have them on my side and very helpful agents. I had couple of situations, they were very professional and have the solutions promptly and my car was repaired very quickly and without any problem. I recommended this agency to my family and friends, they're happy too having them on their side. I'll recommend it to you too...."

"This agent office will ignore your request and will not respond according to your needs. Don't do business with them! We wanted to save money on car insurance therefore we went to the Statefarm website for a quote. At the end of the questionnaire, we were prompted to choose an agent. We picked this (Manny Viadero) agent office because of its location. We got ignored and did not receive any response after a couple of emails. This is the timeline of the incident: 3/2/2016: I completed Statefarm online quote/questionaire 3/3/2016: I received email from Sandy Echarren (Viadero Insurance Agency Office Associate) and reached out to her. I left a message and never received a call back. 3/4/2016: I reached out Sandy again, via email this time 3/4/2016: Sandy responded via email and asked for all the information which I have completed during the online quote/questionaire process. I informed her that the information was previously provided. To date: I never heard from Sandy or anyone from this office again. Please see the uploaded picture for name and dates reference. Don't let this happen to you!"

"I have had insurance with Manny and his team for over 10 years now. Everytime I purchase a new car (or Home) his prices and coverage always beat out the competition- and I do shop around. Anytime I call my questions are answered promptly and professionally- Most recently with Tana at his office. If your looking for a Broker that wants to keep his clients, offers great loyalty discounts and amazing service, Call Manny Viadero. I've always been impressed- and think you will be too!"